Shipping & Tracking
How long will it take for my order to be delivered?
Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
How do I track my order?
You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Track Order’ from the top right corner and then clicking on ‘Track Order’ for the respective Order ID.
What if my order is undelivered?
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund which will reflect within 24-48 hours of initiation.
- Delivery takes 6-8 business days. Delivery time excludes payment verification & administrative processes.
- Item is mailed out within 48 hours upon payment verification excludes weekends & public holidays.
- Delivery is trackable and 100% insured.
- Customer or addressee (anyone living at the address) will be required to sign for the package at the door.
- If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
- As soon as the order is shipped, we will send a detailed message with name of courier company and tracking number, it’s customers duty to follow up with the courier company after that, we can just help them with exact status of order along with its location.